Here’s a list of frequent questions and their answers.
What is VelvetCase.com?
VelvetCase.com is a curated online shopping destination for precious, silver and fashion jewellery featuring some of the finest and most loved brands in India, focussing on a hassle free shopping experience and exceptional customer service.
What are the available payment options for online orders?
We understand your requirements for a trusted online jewellery shopping platform and our goal is to surpass your expectations. Our young and innovating team’s goal is to create an online shopping platform that provides a unique, enjoyable and comforting shopping experience to our customers. VelvetCase.com is a shopping platform that you can trust as your one stop destination for buying and discovering jewellery around you and getting assistance from a top of the class customer care service.
How long will delivery take?
Products will be delivered within 5-7 business days from the day the order is placed.
How secure is my information on your website?
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site. Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Do I receive an invoice for my order?
Yes, an invoice will be generated as soon you place an order